What about support?

Red PENGUiN offers a wide range of support services that completely adjust to your specific business needs. We provide our customers with the best possible technical and application support to effectively meet the needs of your business - whenever and wherever you need it.

Red PENGUiN support professionals with extensive business experience are committed in understanding your needs, simplifying complexity and providing expert guidance and support. Regardless of your company size or industry of involvement, our support teams focus on making sure everything is working the way you need.

Support services

Utilizing advanced support tools and technology, Red PENGUiN provides services such as:

- On-Site & Remote Training

- Distance learning

- Usage documentation

- Technical documentation

- Parameter setting

- Customization

- System Engineering


Depending on the systemw/software we are supporting, customers may also have 24x7 access to information, resources and services including online Knowledge Base, product documentation and downloads, online forums and communities and other helpful information.